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Frequently Asked Questions  
Q. What is a home inspection?

A. A home inspection is an objective visual examination of the physical structure and systems. The intent is to provide each client with thorough, unbiased information so an informed purchase decision can be made. The inspection is neither an appraisal to determine value nor a municipal code inspection. The inspector does not pass or fail the home, but rather describe its physical condition and highlight the components in need of repair or replacement.

Q. What does a home inspection include?

A. Our home inspections exceed the Standards of Practice proposed by the International Association of Certified Home Inspectors and include the components below.

- Exterior
- Interior
- Insulation and Ventilation
- Roofing
- Plumbing System
- Electrical System
- Heating and Cooling Systems
- Foundation, Structure, Basement & Crawlspace
- Fireplaces

Every inspection also include an infrared thermal imaging scan and additional types of inspections and benefits that help to protect your home and increase your comfort and peace of mind. Learn more

Q. What is infrared thermal imaging and how does it apply to home inspections?

A. Infrared Thermal Imaging is an advanced, non-invasive technology that allows the inspector to show clients things about their homes or buildings that can’t be revealed using conventional visual-only inspection methods. These includes problems behind walls and other hidden places in the home. Issues that are typically detected include but are not limited to:

- Water intrusion through the houses exterior covering, whether the house has brick, stone, stucco or siding
- Improperly installed or settled insulation
- Water leaks around windows and doors
- Plumbing leaks inside the house, including leaking pipes, improperly seated toilets, leaky shower pans and bathtubs and water pipe condensation
- Improperly insulated HVAC ducting that have not been properly sealed or that cause condensation dripping in attics and crawlspaces
- Improperly installed or insufficient insulation in ceilings and walls
- Leaking roofs, skylights, roof vent piping and roof vents

Q. Why do I need an inspection?

BUYERS – Buying a home is likely the single largest investment a person will ever make. Minimizing unpleasant surprises and unforeseen costs requires extensive knowledge of the home prior to purchase. A home inspection can identify needed repairs, builder oversights, and deferred maintenance issues which can lead to these surprises and costs. After the inspection, a more informed purchase decision can be made.

SELLERS – A pre-listing inspection allows potential sellers to make repairs on their schedule, using personally selected vendors. Performing repairs without the pressure of a pending real estate transaction saves money because vendors can be properly selected and multiple quotes obtained for comparison.

EXISTING HOMEOWNERS – The inspection can identify existing problems before they become larger and more costly in the future.

Q. Can I attend the inspection? Do I have to be there?

A. You can definitely attend the inspection but you do not have to be there. We have many out of town or very busy clients who cannot attend. However, if you have the time we welcome you to attend the inspection, if only for a brief while to share any concerns with the inspector and ask questions.

Q. How long will the inspection last?

A. The duration of the inspection is dependent upon 2 key factors: size and condition of the home. A 600 square foot condo might only take 2 hours while a 10,000 square foot home could take an entire day. It is safe to assume that the average single family home will take about 3–4 hours.

Q. Why can’t I do it myself?

A. Even the most experienced individual lacks the knowledge and expertise of a professional home inspector. Our familiarity with the elements of home construction include proper installation, maintenance and safety. We understand how the systems and components are intended to function together, as well as why they fail. Additionally, buyers and sellers often find it difficult to remain objective and unemotional which clouds their judgement. The inspector acts as an impartial third-party who provides unbiased accurate information.

Q. What does an inspection cost?

A. We believe in fair and transparent pricing. Our fees are based upon the total square footage and a few other factors. Four Walls Inspections is neither the cheapest nor the most expensive inspection company. However, we provide the best combination of price and value. Learn more

Q. When should I schedule my inspection?

A. The inspection should be scheduled immediately after the purchase contract is binding. This allows maximum flexibility in ensuring we can meet your timeline. Appointments are usually available within 2-3 days however if you need a next day appointment call and we'll do our best to accommodate you. Learn more

Q. Can I call after the inspector with questions about the inspection and report?

A. Absolutely. Our service does not end with the inspection. Feel free to call anytime with any home related questions. If we can’t answer your question, we will refer you to someone who can.

Q. When will I receive my report?

A. Our goal is to complete the inspection report within 24 hours of the time of the inspection. Often times, it will be available much sooner and occasionally, especially during weekends and holidays, a little longer or up to 48 hours. Once the report is uploaded to our system, you will receive a notification email that it is ready.

Q. What if the report reveals problems?

A. No home is perfect, and it’s highly unlikely the home will be defect free. The report does not provide a “pass” or “fail” rating. The intent is to provide unbiased information so an informed purchase decision can be made. Further discussion with your Realtor will determine which issues you are willing to handle yourself and which issues the Seller might be willing to fix.

Q. Do you inspect swimming pools and septic tanks?

A. Yes. We offer Pool & Spa Inspections and Septic System Inspections through our service partners.

Q. Do you offer mold, radon or termite inspections?

A. Yes. We offer Mold Inspections, high quality Accustar Radon Test Kits and Termite Inspections which can be ordered alone or with your home inspection.

Q. How do I verify that repairs were completed and done correctly?

A. We highly recommend obtaining copies of receipts and warranties for any work performed by contractors, especially if they were not selected by the buyer. This is your only warranty for this work. If you are unable to verify that repairs were done properly, we offer a Repair Verification service.

Q. Do I need a Dekalb County Low-Flow Plumbing certificate?

A. If the home is located in unincorporated Dekalb County and built before 1993, most likely yes. Dekalb County requires a Certificate of Compliance in order to place the water service in the new buyer’s name (and turn on the water). We can provide this document, if your home meets the requirements set forth by Dekalb County Watershed Department. To learn more and schedule a Dekalb Low-Flow Plumbing Inspection, click here.
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